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Patient Information

If you need to collect a document from the medical centre then you will need to bring along some form of ID with you. If you intend for someone else to collect on your behalf you will need to let us know and they will also need to bring some form of ID with them when collecting.

Sick/Fit note requests

Self Certification Sick / Fit note for less than 7 days 

If you have been ill for 7 days or less you do not need a sick/fit note from your GP. You can complete a Self Certification Form yourself. 

Your employer may have their own self-certification form for you to fill in. If not, then you can download the Self Certification Form (pdf) or collect a form from us here at the surgery. Fill in the form and hand it to your employer. 

Doctor's Sick/Fit note for more than 7 days 

If you have been ill for more than 7 days you will need a doctor's certificate. The best way for you to request this is by selecting the 'sick/fit notes' option via Klinik. Alternatively, you can call one of our Patient Service Advisors on 01837 52233.

Your GP may want to call or see you before they can issue you your sick note. 

If you have already been seen by a GP or clinician about this illness, your certificate will be sent to you unless otherwise stated. 

Extension of Sick/Fit Note 

If you already have a sick/fit note for an illness and you feel like you need more time, then you can request an extension by filling out a 'continuation sick note request' via Klinik or by downloading and filling out the sick/fit note extension request form and handing this into reception. 

Your GP may want to call or see you before they can issue an extension. 

One of our patient service advisors will be in contact with you to let you know when your sick note has been completed. We will send this out in the post for you unless you request to collect. 

GP health records for un-registered or deceased individuals

Follow this link for further information regarding access to records for un-registered or deceased individuals.

Prescription Charge Exemptions

If you are eligible for free prescriptions you can obtain an FP92A form from our dispensary to apply for a medical exemption certificate.

Your GP will sign the form to confirm that your statement is correct and send this off for you. 

Check your eligible for free prescriptions

You can find more information on the NHS 'Who can get free prescriptions?' page.

Firearms License Application

You can access and download your application forms via the GOV website

Once you have filled out your application form you will need to bring this into the surgery along with £50 for the GP to go through and sign. We will then send this off for you via email. If you would like your paperwork back, then please let us know. 

DVLA Checks

We no longer do these here at the medical centre. If you are needing a HGV, LGV or taxi medical then please visit Drivers Medicals or call them on 01454 317436

Referrals 

Requesting a referral 

If you are wanting to request a referral you will need to speak/see one of our clinicians. To make an appointment visit our appointments page. 

Tracking a referral 

If your referral was made via the NHS e-Referral service you would have receive a letter giving you details of your referral (Reference number & Access Code). To track your e-Referral you can log into the e-Referral website or you can ring the Devon Referral Support Service (DRSS) on 01626 883888

If your referral was made to our local hospital, then you can ring the RD&E booking office on 01392 406921

If your referral was private then you would need to contact the organisation/hospital you choose for your referral to be sent to. 

Non NHS Services and Requests for Doctor's Signatures

Some services are not covered by the NHS. These include insurance medicals, driving medicals, sport examinations, some travel vaccinations and forms that require a doctors signature to sign off a person as fit to do certain activities.

When they do agree to complete a form, they have to fit it in with their NHS work, which will take priority, and there may be some delay in getting these done. Please give as much time as possible to do this and do not submit a form requiring a signature for an event that is happening within a few days. These forms will attract a fee even if the event is for charity. All fees are charged in line with BMA guidelines. 

Summary Care Record with additional information

Help health and care staff make better decisions about your care and treatment. If you are registered with a GP practice in England your SCR is created automatically, unless you have opted out. 98% of practices are now using the system. 

This contains important information about your health, such as:

  • Medicines you take
  • Allergies you have
  • Medicines that make you ill

You might need to see a doctor or nurse who does not know you. If they do not know about your care, your SCR could:

  • Stop them making a mistake, because they can see your medicines, allergies or what medicines make you ill
  • Help them see your information straight away on a computer
  • Doctors and nurses treating you will ask if they can look at your SCR to help them treat you quickly and safely.

To opt-out of having a Summary Care Record altogether. This means that you do not want any information shared with other authorised, registered and regulated health and care professionals involved in your direct care, including in a emergency.

To make these changes, please complete the SCR patient consent preferences form (pdf) and return it to us. 

If there is information you donít want adding, please let us know.