Registering as a New Patient
If you wish to register as a new patient with the practice, please download or call in at reception and complete a registration form and a Patient Health Check Questionnaire.
We are able to provide full services for people who live within the practice boundary shown on the map below.
Please contact Reception if you are unsure whether you are in the catchment area or use the link below to see if your postcode is in the catchment area.
Out of Area Registration
You may be registered as an out of area patient if clinically appropriate. However if you require home visits as an out of area patient you would need to call NHS 111.
We are currently unable to accept new "out of area" patient registrations due to capacity issues. We need to ensure that we meet the needs of our current patients and prioritise those patients who live in our catchment area until such time as we have additional capacity. We apologise for any inconvenience.
To clarify, we are still accepting new patients who live within our catchment area; the only patients we are not currently accepting are those who live outside of our catchment area. To view our catchment area and check whether you live within it please use the catchment area tool on our website or speak to a member of staff. If you live within our catchment area and wish to register you will be most welcome.
Choosing a Doctor
On registering as a patient you are able to express a preference of Doctor from those with open lists. However you may book in with any of the doctors for a particular appointment.
Transferring health records
Please be aware that when you register, your paper records take several weeks to be transferred from your previous GP. We can request information urgently in exceptional circumstances however this can also take some time. If you need to see a Doctor please be aware that they may not have access to your medical records and history. Please request important information from your previous GP if there is something that the Doctor should know about for your appointment.
For information about transferring your electronic health record, download the 'Transferring your electronic health record' Patient Leaflet.
New Patient Health Checks
As a new patient you are eligible for a new patient health check. Please speak to reception for further details.
If you will be living within our practice boundary for a maximum of 3 months, you may register as a temporary patient. Please contact your practice in the first instance and only contact us to register if they decide you need to be seen. If this happens, please call the practice on 01837 52233, option 2, or come into reception.
Access for Disabled Patients
We aim to provide full services for all wheelchair users to all facilities. All patient services are on the ground floor where there is also an accessible WC. We also have a hearing loop available. Please let the reception staff know if you experience any difficulties.
Keep Us Updated
Change of Personal Details
It is really important to keep us updated with any changes in your contact details whether that be your name, address, email address or telephone number. This will ensure that we can contact you about your health care. It will also ensure that you access the full range of services available to patients. This includes using our 24 hour automated telephone system, our online system, receiving text messages to confirm or remind you of appointments and receiving important public health messages.
To inform us of change of details you can download and fill in the change of name/address form (pdf) and bring this to the surgery along with proof of ID & evidence of the name change if applicable.