Okehampton Medical Centre, East Street, Okehampton EX20 1AY

Class Cancellations

Due to amber wind warnings, the following sessions scheduled for Saturday 7th December have been cancelled:

Strength and Balance Class
Mental Health Drop-In

We apologise for any inconvenience caused and appreciate your understanding.

Stay safe, and we’ll see you next time!

SystmConnect Availability

SystmConnect is usually available Monday to Friday, 8am to 4pm. However, if we have reached our safe capacity for taking online requests, then we may have to disable it earlier in the day.

We are no longer taking admin queries via systmconnect, other than repeat prescription requests, and ask that you call us for all admin queries, including requests for sick/fit notes, as we are able to deal with these more efficiently by phone.

If the systmconnect option you need is unavailable, please call us on 01837 52233, option 3 to speak to a Patient Services Advisor.

We will do our best to deal with anything urgent but may ask you to call back or complete a systmconnect the next day if it is not urgent.

If we cannot see you the same day that you contact us and you need to be seen, we may have to direct you to another service such as a walk-in centre or A&E.

We prioritise urgent requests and if not urgent, your query will be dealt with within 5 working days.

Thank you for your understanding,

Okehampton Medical Centre

Microsuction Clinic

Previously held by Lee Curran in the Okehampton Medical Centre building, he has moved the service to a fully equipped van mobile clinic.

On Thursdays, the mobile clinic will be set up in the Okehampton Medical Centre car park.


Key Benefits:

*Professional, Safe & Pain-Free: Advanced methods will be used to ensure safe and effective ear wax removal.

*Expanded Reach: The new mobile clinic is better equipped to serve additional locations and communities.

*Flexible Appointments: Convenient Thursday appointments at Okehampton Medical Centre.

*Affordable, Transparent Pricing: Receive trusted care with no hidden fees.


How to Book:

Please note the service is accessible by appointment only. You can call 07367 116468 or visit www.devon-ear-clinic.co.uk to find availabilities and pricing information.

Click here to open the Devon Ear Clinic website

Flu Vaccinations

We are running clinics thoughout the week.

Flu Vaccination eligibility:

- Those aged 65 and over
- Those aged 18 years to under 65 years in clinical risk groups
- Those in long-stay residential care homes
- Carers in receipt of carers allowance, or those who are the main carer of an elderly or disabled person
- Close contacts of immunocompromised individuals
- Frontline workers in a social care setting without an employer led occupational health scheme including those working for a registered residential care or nursing home
- Children aged 2-3 years

We are also offering Covid booster vaccinations to eligible patients, who will be sent a booking link via text message or can book by phoning or speaking to a receptionist.

Please click here to see the GOV UK website for further information

NOTICE TO PATIENTS

Following the recent BMA ballot which you may have heard about in the press, we are writing to explain what this means for you and the future of General Practice.

GPs have for years been doing work that is not funded and not contracted due to gaps in commissioned services and pressures in secondary care services; they have been doing so out of concern for their patients and to ensure that you continue to receive the care you deserve.

However, with chronic underfunding and increased demand it is no longer sustainable for GPs to continue working in this way. Since 2015 we have seen 1600 Practices close or merge, there are 6 million more registered patients and 2000 fewer full time equivalent GPs across the country. Our funding levels are significantly lower than 2018 levels. This means we will be focussing on the safety and stability of our service going forwards.

Collective action is about working legitimately within our contracts. You may have heard this referred to in the press as industrial action; this is factually incorrect. We will not be doing anything that compromises your safety, and we will not currently be going on strike.

We hope you understand that we are taking this action to ensure that general practice locally, in Devon and across England is there for our patients in years to come, and hope for your forbearance.

North Dartmoor Mental Wellbeing Drop In

Alternate Saturdays, from 10am-12pm, there is now a Mental Wellbeing Drop-In at Okehampton Medical Centre as we are aware that some people find weekends difficult for their mental health.

There will always be a warm welcome, someone to talk to, and a cuppa for anyone who wants to come.

PATIENT NOTICE: Please ensure you leave at least 72 hours for us to process your prescription

Thank you, Okehampton Medical Centre.

Contact Details

It is important that we have up-to-date contact details for you, so we can let you know about screenings, vaccinations and appointment reminders.

If you have changed your mobile number or email address recently, you can add it to your NHS record by following the guidance about managing your NHS account.

You may also receive a text or email from the NHS asking you to do this.

Click here to read the guidance on managing your NHS account

Information Update - Blood Tests

*Please do not book or request blood tests unless you have been specifically advised to do so by a GP or another clinician at the practice.

*HCA’s and phlebotomists cannot request any bloods without prior clinical assessment.

Thank you