Confidentiality: It is important to us that all aspects of your visits are dealt within the strictest confidence. All members of staff have access to patient information as part of their working tasks. They have all signed confidentiality clauses within their contracts.

Personal Information: The Practice operates in compliance with all current legislation including:

• The Data Protection Act 1998 and
• The Freedom of Information Act 2000

If you require further information about:

• Our compliance with these Acts, then please enquire at the Reception Desk.
• Access to your medical records, then please ask your GP or speak to the Practice Manager.

Primary Care Trust: Details of primary medical care can be obtained from the Primary Care Trust (PCT) at: NHS Devon, County Hall, Topsham Road, Exeter EX20 4QQ Tel: 0845 140 5005

Training: All staff members are committed to and fully involved in continuing post-graduate education and training generally. Each doctor has annual study leave. We have medical students from Peninsula Medical School training with one doctor periodically. All patients will be asked before a consultation if they mind having a student present.

Aggression and Violence: All our staff are here to try and help. Please treat them with courtesy and consideration. Verbal and physical abuse will not be tolerated by any of our staff and in the event of this occurring we will exercise our right to inform the police or have perpetrators removed from our medical list.

Recycling: As a Practice we are keen to contribute towards the well being of the environment. To this end, we have all confidential information securely shredded by Shred It and the material recycled. All magazines are recycled.

Patient Leaflets:

• Clostridium Dificile Patient Information

 

Websites: We provide these links for information only, and do not accept responsibility for their content or accuracy, or for any actions you may take as a consequence of visiting these sites.