Please see disclaimer
Okehampton Medical Centre Tel: 01837 52233
The New Memorial Centre at Okehampton Medical Centre Okehampton Medical Centre. Reception at Okehampton Medical Centre in the new Okehampton Memorial Centre We are a dispensing surgery We deliver medicines to your door.

MAY DAY BANK HOLIDAY

 

The Medical Centre and Dispensary will be CLOSED on the

2nd May 2016

 

The Medical Centre will re-open on Tuesday at normal surgery hours

 

If you require a doctor when the surgery is closed please call: NHS 111

 

 

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 Dispensary - Price Increase 

  

Please note that prescription

 

charges will increase to £8.40 per

 

item from 1st April 2016. 

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Okehampton Medical Centre

  

We currently care for over 12,000 patients in the local community. We have recently introduced new GP partners to the practice and since late 2013 have seen major developments of our site which means we can comfortably register and welcome new patients to Okehampton Medical Centre.


We are confident that we can offer a range of services to patients both now and as our community grows.

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* Dispensary Information *


We have been advised by the CQC (Care Quality Commission) to amend our repeat prescription process, so we now need 48 hours’ notice for repeat prescriptions.

 

Also, in the interests of patient safety and accuracy, please note that we can no longer take requests for repeat medication over the telephone.  This phone line is now closed.

All medication requests need to be in writing via one of the following methods:

1.   by email repeatprescriptions.okehampton@nhs.net

2.   by fax 01837 54950

3.   by post to Okehampton Medical Centre, East Street, Okehampton EX20 1AY

4.   on the medical request form available at the surgery, or by downloading the form from the website.

5.   by ordering online (see below)

 

We are also hoping to establish a request system in

some of the village shops in the Medical Centre’s

practice area in the near future.

 

For more information about the online prescription service please go to the ‘prescriptions’ section of the website.

 

As part of our commitment to increasing patient access to our services, the Practice is providing Patient Access which enables patients to order repeat prescriptions on the internet whatever the time of day. You can also use Patient Access to book, cancel and check appointments.

Before you can use Patient Access to order repeat prescriptions or deal with appointments, you will need to register.

Please note that, although medication requests cannot be taken over the phone, if you have any queries about your medication the Doctors’ secretaries will be able to help via the surgery number 01837 52233.

 

Sorry for any inconvenience.

 

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NEW TO PATIENT ONLINE ACCESS?


We currently provide access for patients to book appointments and to order repeat prescriptions online.

From the 1st April 2015 patients will be able to view data relating to their medications, allergies and adverse reactions.

Patients already registered for patient access and who would like this additional service, will need to contact the surgery to complete an updated registration form.

If you are not already signed up for patient access please, speak to a receptionist or visit www.patient.co.uk/access

 

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Practice Announcement

 

It is with great sadness that the doctors have to announce that Dr Chris Jones has decided, for personal reasons, to leave the Practice.  He will continue as a Partner until the 1st April 2016 and will continue to provide on-going care to all his patients during that time.  The Partners are actively recruiting for a replacement for Dr Jones with the aim of having a doctor in place by April 2016.

 

We kindly ask his patients to remain on his list and we will inform you as soon as we can of his replacement.

 

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List Maintenance Project


The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate. 

Registration letters are being sent to some patients, but not all.  Please respond if you get one!
 
If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by freephone, via text message or online.
 
It is important to respond to the letter, as GP lists do get out of date over time. If we don’t have an accurate record of your name and address then we, or a hospital, may not be able to contact you with important information.
 
We may also need to contact you:

  • with test results
  • to invite you for bowel, breast or cervical screening to protect against cancer, for example
  • to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
  • to give you an appointment as part of your plan to stay healthy if you have a long-term illness

Please respond to the letter within four weeks, so that the NHS can be certain about your details. Otherwise, the NHS will assume that you have moved away and begin the process to remove you from the practice                         

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TEXT MESSAGING!

 

DO YOU FORGET APPOINTMENT DATES?

OR THE TIME OF YOUR APPOINTMENT?

 WOULD YOU LIKE A REMINDER?

We will soon be able to offer a text messaging service!

If you have changed your mobile number, or would like to receive automated reminders sent to your mobile, please see reception to complete a short consent form! 

PLEASE REMEMBER TO LET US KNOW OF ANY CHANGES IN YOUR ADDRESS OR PHONE NUMBER!

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ARE YOU A CARER?

Please see our carers section.

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Get involved with your Medical Centre!

Have your say!

Give us your opinion!

 WE NEED YOU!!!!

 

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Link to homepage

HSCIC Care Data Extraction:

You may have heard about the forthcoming care.data service managed by the Health & Social Care Information Centre. There are further details below from the NHS England patient information leaflet, copies of which are available from the surgery:

Introduction

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. We need to make sure that you know this is happening and the choices you have.

Benefits of sharing information

Sharing information can help improve understanding, locally and nationally, of the most important health needs and the quality of the treatment and care provided by local health services. It may also help researchers by supporting studies that identify patterns in diseases, responses to different treatments and potential solutions.

Information will also help to:

·         find more effective ways of preventing, treating and managing illnesses;

·         guide local decisions about changes that are needed to respond to the needs of local patients;

·         support public health by anticipating risks of particular diseases and conditions, and help us to take action to prevent problems;

·         improve the public’s understanding of the outcomes of care, giving them confidence in health and care services; and

·         guide decisions about how to manage NHS resources fairly so that they can best support the treatment and management of illness for the benefit of patients.

What will we do with the information?

We will only use the minimum amount of information we need to help us improve patient care and the services we provide.

We have developed a thorough process that must be followed before any information can be shared. We sometimes release information to approved researchers, if this is allowed under the strict rules in place to protect your privacy. We are very careful with the information and we follow strict rules about how it is stored and used.

We will make sure that the way we use information is in line with the law, national guidance and best practice. Reports that we publish will never identify a particular person.

Do I have a choice?

Yes. You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want information that identifies you to be shared outside your GP practice, ask your practice to make a note of this in your medical record. This will prevent your confidential information being used other than where necessary by law, (for example, if there is a public health emergency).

You will also be able to restrict the use of information held by other places you receive care, such as hospitals and community services. You should let your GP know if you want to restrict the use of this information. Your choice will not affect the care you receive.

Do I need to do anything?

If you are happy for your information to be shared you do not need to do anything. There is no form to fill in and nothing to sign and you can change your mind at any time. If you have concerns or are not happy for your information to be shared, speak to your GP practice.

Where can I get more information?

Leaflets in other languages and formats are available from our website. For more information, including a list of frequently asked questions (FAQs), please go to the website at www.nhs.uk/caredata. You can also get further information from the website at www.hscic.gov.uk. Or you can speak to staff at your GP practice. All 22 million households in the UK will be receiving a government mailshot in January 2014.

Download HSCIC data collection opt out form

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CQC logo

CQC regulates Okehampton Medical Centre to provide care at Okehampton Medical Centre

Our last check showed

This service was meeting all CQC national standards

This service was meeting all CQC national standards

 
(c) Last updated 25th April 2016 Website developed by WesternWeb