Monday - Friday
8.15 am to 6.00 pm
8.30 am to 11.45 am
Tel: 01837 52233
(Telephone lines open
8.30 am to 6.00 pm
Monday - Friday)
Monday to Friday
8.30 am - 6.00 pm
Repeat Prescription Email
Out of hours
In an emergency, call 999.
If it is not an emergency, the 111 service will help you to find the right care to meet your needs including the Devon Doctors service.
The 111 number is free of charge from landlines. It is also free of charge from mobiles but you will need at least 1p credit on your mobile phone.
For advice on how to manage your hayfever symptoms please click here to see our information sheet.
Minor Injuries Services
From 1st June 2016 Okehampton Medical Centre will be providing Minor Injuries Services from the Surgery.
The Minor Injury Service will be provided
between 8:15am - 6:00pm Monday - Friday
Minor injury services provided by GP practices are available to everyone. Patients do not have to be registered with the practice to use the service, but can be registered with any other practice in the surrounding area, or can be visiting the area for example on holiday or for business.
Patients in the Okehampton area who may require a minor injury service at the weekend should first telephone NHS 111 to be directed to the most appropriate service.
To view the full letter from the Northern, Easter and Western Devon Clinical Commissioning Group by clicking here.
Dispensary - Price Increase
Please note that prescription
charges will increase to £8.40 per
item from 1st April 2016.
Okehampton Medical Centre
We currently care for over 14,000 patients in the local community. We have recently introduced new GP partners, employed additional doctors and nurses to the practice and since late 2013 have seen major developments of our site which means we can comfortably register and welcome new patients to Okehampton Medical Centre.
We are confident that we can offer a range of services to patients both now and as our community grows.
NEW TO PATIENT ONLINE ACCESS?
view data relating to their medications, allergies and adverse reactions and now also to communicate securely with the practice.
We currently provide online access for patients to book appointments, order repeat prescriptions,
Patients already registered for patient access and who would like this additional service, will need to contact the surgery to complete an updated registration form.
If you are not already signed up for patient access please, speak to a receptionist or visit www.patient.co.uk/access. You can download a registration form by clicking here.
DO YOU FORGET APPOINTMENT DATES?
OR THE TIME OF YOUR APPOINTMENT?
WOULD YOU LIKE A REMINDER?
From the end of July 2016 we will be able to offer a text messaging service!
If you have changed your mobile number, or would like to receive automated reminders sent to your mobile, please see reception to complete a short consent form!
PLEASE REMEMBER TO LET US KNOW OF ANY CHANGES IN YOUR ADDRESS OR PHONE NUMBER!
* Dispensary Information *
We have been advised by the CQC (Care Quality Commission) to amend our repeat prescription process, so we now need 48 hours’ notice for repeat prescriptions.
Also, in the interests of patient safety and accuracy, please note that we can no longer take requests for repeat medication over the telephone. This phone line is now closed.
All medication requests need to be in writing via one of the following methods:
1. by ordering online using Patient Access
2. by fax 01837 54950
3. by post to Okehampton Medical Centre, East Street, Okehampton EX20 1AY
4. on the medical request form available at the surgery, or by downloading the form from the website.
5. by email firstname.lastname@example.org
6. by using the request system in some of the village shops in the Medical Centre’s practice area
For more information about the online prescription service please go to the ‘prescriptions’ section of the website.
Please note that, although medication requests cannot be taken over the phone, if you have any queries about your medication Dispensary Staff will be able to help via the surgery number 01837 52233 and pressing Option 5 after 2.00 pm.
Sorry for any inconvenience.
List Maintenance Project
The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate.
Registration letters are being sent to some patients, but not all. Please respond if you get one!
If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by freephone, via text message or online.
It is important to respond to the letter, as GP lists do get out of date over time. If we don’t have an accurate record of your name and address then we, or a hospital, may not be able to contact you with important information.
We may also need to contact you:
to invite you for bowel, breast or cervical screening to protect against cancer, for example
to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
to give you an appointment as part of your plan to stay healthy if you have a long-term illness
Please respond to the letter within four weeks, so that the NHS can be certain about your details. Otherwise, the NHS will assume that you have moved away and begin the process to remove you from the practice
ARE YOU A CARER?
Please see our carers section.
Get involved with your Medical Centre!
Have your say!
Give us your opinion!
WE NEED YOU!!!!
Please see our PPG section.