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Okehampton Medical Centre Tel: 01837 52233
The New Memorial Centre at Okehampton Medical Centre Okehampton Medical Centre. Reception at Okehampton Medical Centre in the new Okehampton Memorial Centre We are a dispensing surgery We deliver medicines to your door.

Okehampton Medical Centre

 

Is having an OPEN DAY

 

Saturday 13th February 2016

 

12pm - 3pm 

 

All welcome to come to our open day it is an opportunity for patients and new patients to have a look around, meet some members of staff, there will also be information on self check-in and patient access online

 

Light Refreshments

 

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Dispensary Information


In the interest of patient safety and accuracy we are no longer taking requests for repeat medication over the telephone.
All medication requests need to be in writing via:

 

 by  ordering online go to the website www.okehamptonmedicalcentre.co.uk, you will need to contact the surgery for a username & password if you are not registered

 

by email repeatprescriptions.okehampton@nhs.net

 

 by fax 01837 54950

 

by post or on the medication request forms at the surgery or on the website.


We are hoping also hoping to establish a request system in some of the village shops in the Medical Centre’s practice area.


If you have any queries about your medication the Doctors secretaries will be able to help via the surgery number 01837 52233. However, they cannot take medication requests over the phone.

 

This phone line is now closed. Thank you

 

we now need 48 hours notice for repeat
prescriptions


Sorry for any inconvenience

 

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Okehampton Medical Centre


 We currently care for over 12,000 patients in the local community. We have recently introduced new GP partners to the practice and since late 2013 have seen major developments of our site which means we can comfortably register and welcome new patients to Okehampton Medical Centre.


 We are confident that we can offer a range of services to patients now, and as our community grows. We are looking to hold an open day in early 2016 so local residents can pop in to meet our team and learn more about the services we offer to our patients. Please check back here on our website in early January 2016 when we have confirmed a date for our open day.


 The team at Okehamtpon Medical Centre look forward to meeting you.

 

 

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Practice Announcement

 

It is with very great sadness that the doctors have to announce that Dr Chris Jones has decided, for personal reasons, to leave the Practice.  He will continue as a Partner until the 1st April 2016 and will

 

continue to provide ongoing care to all his patients during that time.  The Partners are actively recruiting for a replacement for Dr Jones with the aim of having a doctor in place by April 2016.

 

 

We kindly ask his patients to remain on his list and we will inform you as soon as we can concerning his replacement.

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Practice Manager

We are sorry to have to report that our Practice Manager Dale Edwards has left the practice Dale joined us in July and we are grateful for the work that he initiated in the short time he was with us.

The practice has started the recruitment process for a new Practice Manager and has planned for interviews in mid to late November. In the meantime Jane Wilkins, our Office Manager, will be covering the essential duties and can be contacted on 01837 52233.

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A big ‘thank you’ to all the people who supported the Quiz Nite on Friday 9th October! A good time was had by all and the event raised £136 for the OMC Patient Participation Group Fund, which is used to provide equipment for the practice which cannot otherwise be afforded.

In addition to fundraising, the PPG role is to help to keep patients in touch with what is happening in the practice and to keep the the staff in the practice informed about what we as patients feel or would like to see changed. We welcome new members to help in developing the role of the PPG or in giving us your views, suggestions and feedback.

For more information or to pass on your views please ask at OMC reception or email us -  okehamptonppg@gmail.com – or phone us on 07973 693207. 

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New GP's at Okehampton Medical Centre 

The Partners are delighted to announce the appointment of Dr Loveday and Dr Barker who will be joining the Practice in September and October respectively. Both doctors bring a wealth of experience and are looking forward to having an active role in the future growth of the Practice.

This follows the departure of Dr Mark Collyer who after 6 years of dedicated service to his patients at Okehampton Medical Centre has left the Practice for pastures new. Dr Collyer's patients are requested not to ask to change GP’s as the other Partners will continue to provide you with on-going continuity of care.

Dr Tim Watson, Partner commented "The Partners thank and recognise the valuable contribution Mark has made to his patients and to the Practice since 2009 and wish him well for the future. He will be missed by colleagues and patients alike. Whist there is a gap between Mark's departure and the arrival of Dr Loveday and Dr Barker plans are in place to ensure all patients receive the quality of care needed".

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 PATIENT NOTICE:
We have been advised by CQC (Care Quality Commission) to amend our
repeat prescription process, we now need 48 hours notice for repeat
prescriptions

Sorry for any inconvenience

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NEW TO PATIENT ONLINE ACCESS


 We currently provide access for patients to book appointments and to order repeat prescriptions online.

From the 1st April 2015 patients will be able to view data relating to medications, allergies and adverse reactions.
 Patients already registered for patient access and would like this additional service will need to contact the surgery to complete an updated registration form.

If you are not already signed up for patient access please, speak to a receptionist or visit patient.co.uk/access

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List Maintenance Project

Registration letters from NHS England – please respond if you get one!
The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate.  Letters are being sent to some patients, but not all.
 
If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by freephone, via text message or online.
 
It is important to respond to the letter, as GP lists do get out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.
 
We may also need to contact you:

  • with test results

  • to invite you for bowel, breast or cervical screening to protect against cancer, for example

  • to offer vaccination against infectious diseases such as flu or measles, mumps and rubella

  • to give you an appointment as part of your plan to stay healthy if you have a long-term illness

Please respond to the letter within four weeks, so the NHS can be certain about your details. Otherwise, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

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TEXT MESSAGING!

DO YOU FORGET APPOINTMENT DATES? OR THE TIME OF YOUR APPOINTMENT? WOULD YOU LIKE A REMINDER?

We will soon be able to offer a text messaging service!

If you have changed your mobile number, or would like to receive automated reminders sent to your mobile, please see reception to complete a short consent form! 

PLEASE REMEMBER TO LET US KNOW OF ANY CHANGES IN YOUR ADDRESS OR PHONE NUMBER!

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 Have your say! Give us your opinion! Get involved with your Medical Centre!.... WE NEED YOU!!!!

The Practice has a Patient Participation Group. Meetings will be held regularly throughout the year. Contact us for more details.

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ARE YOU A CARER? Please see our carers section!

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Link to homepage

HSCIC Care Data Extraction:

You may have heard about the forthcoming care.data service managed by the Health & Social Care Information Centre. There are further details below from the NHS England patient information leaflet, copies of which are available from the surgery:

Introduction

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. We need to make sure that you know this is happening and the choices you have.

Benefits of sharing information

Sharing information can help improve understanding, locally and nationally, of the most important health needs and the quality of the treatment and care provided by local health services. It may also help researchers by supporting studies that identify patterns in diseases, responses to different treatments and potential solutions.

Information will also help to:

·         find more effective ways of preventing, treating and managing illnesses;

·         guide local decisions about changes that are needed to respond to the needs of local patients;

·         support public health by anticipating risks of particular diseases and conditions, and help us to take action to prevent problems;

·         improve the public’s understanding of the outcomes of care, giving them confidence in health and care services; and

·         guide decisions about how to manage NHS resources fairly so that they can best support the treatment and management of illness for the benefit of patients.

What will we do with the information?

We will only use the minimum amount of information we need to help us improve patient care and the services we provide.

We have developed a thorough process that must be followed before any information can be shared. We sometimes release information to approved researchers, if this is allowed under the strict rules in place to protect your privacy. We are very careful with the information and we follow strict rules about how it is stored and used.

We will make sure that the way we use information is in line with the law, national guidance and best practice. Reports that we publish will never identify a particular person.

Do I have a choice?

Yes. You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want information that identifies you to be shared outside your GP practice, ask your practice to make a note of this in your medical record. This will prevent your confidential information being used other than where necessary by law, (for example, if there is a public health emergency).

You will also be able to restrict the use of information held by other places you receive care, such as hospitals and community services. You should let your GP know if you want to restrict the use of this information. Your choice will not affect the care you receive.

Do I need to do anything?

If you are happy for your information to be shared you do not need to do anything. There is no form to fill in and nothing to sign and you can change your mind at any time. If you have concerns or are not happy for your information to be shared, speak to your GP practice.

Where can I get more information?

Leaflets in other languages and formats are available from our website. For more information, including a list of frequently asked questions (FAQs), please go to the website at www.nhs.uk/caredata. You can also get further information from the website at www.hscic.gov.uk. Or you can speak to staff at your GP practice. All 22 million households in the UK will be receiving a government mailshot in January 2014.

Download HSCIC data collection opt out form

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CQC logo
CQC regulates Okehampton Medical Centre to provide care at Okehampton Medical Centre
Our last check showed
This service was meeting all CQC national standards
This service was meeting all CQC national standards
 
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